Digital Banking Solutions Consultant

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Digital Banking Solutions Consultant

About your role:

As a Digital Banking Solutions Consultant at Fiserv, you will provide expert digital sales consultation to clients, proactively driving value-based technical solutions and capabilities. You will collaborate with peers to influence product development leadership on digital roadmap strategy. By demonstrating thought leadership and technical excellence in sales and seamless handoff to delivery for complex solutions encompassing multiple products and services, you play a vital role in optimizing client use of Fiserv capabilities.

What you'll do:

• Work closely with the sales team to support the achievement of sales targets while adhering to cost of sales objectives.
• Develop value-based proposals and architect technical solutions; document proposals including technical design, potential implementation phases, and work streams.
• Lead internal and external technical customer meetings to validate discoveries and solutions, ensure smooth transition to servicing teams, and maintain consistent communication.
• Collect and share client feedback internally to enhance customer experience and inform future product development.
• Participate in the development of RFI/RFP documents, prospect qualification, discovery, product demonstrations, technical discussions, and solution proposals.
• Drive sales opportunities within existing accounts, ensuring customer success in their objectives.
• Stay informed about the product roadmap and effectively communicate it to prospects and clients to support business opportunities.
• Provide market feedback to Fiserv Product Management and Technology to address gaps between product functionality and market demands.
• Experience you'll need to have: 6+ years of experience in financial institutions or technology vendors serving financial institutions or merchants.
• 6+ years of experience in sales, pre-sales, or software solutions implementation in a similar solution domain.
• 6+ years of equivalent combination of educational background, related experience, and/or military experience.
• Experience that would be great to have: Bachelor’s degree in business, accounting, finance, or related field, or equivalent experience.

How you’ll work:

This role requires the use of a computer and audio equipment.

This role requires being on-call during non-standard and/or overnight hours on a rotational basis.

This role requires flexibility to work overtime, including weekends and holidays.

Travel:

Approximately 25-30% travel off-site or to other office locations is expected.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Our commitment to Equal Opportunity:

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.