Communications Coordinator

About

Junior Achievement of Tampa Bay

Junior Achievement is a for impact, nonprofit organization that delivers K through 12 programming for entrepreneurship, financial literacy and career readiness through the learning experiences of Muma BizTown and JA Finance Park and 3DE Schools in partnership with school districts and the business community. Junior Achievement of Tampa Bay volunteers and teachers inspired and prepared 46,581 students with 2,032,614 total Instructional Contact Hours in 2025 to 2026 in the thirteen county region.

Junior Achievement of Tampa Bay is ranked #1 in the country for impact per student. For more information on the organization, visit www.jatampabay.org

Position Summary

This role creates and executes an integrated email marketing and communications strategy that strengthens JA Tampa Bay's visibility, supports programmatic and fundraising goals, and deepens stakeholder engagement. The Coordinator also keeps staff informed and aligned through the internal newsletter and well managed communication channels.

The Coordinator develops and manages email campaigns for the many areas and audiences JA serves, along with supporting content that advances JA's mission, and collaborates across teams to share impact stories from students, educators, partners, and volunteers.

Key Responsibilities

• Email Marketing Strategy & Execution
• Plan: Build and maintain an annual email calendar aligned to the fundraising calendar, program seasons, and major events.
• Segment: Maintain audience lists for donors, volunteers, educators, school and district leaders, and prospects, organized by area and program, using JA's audience language (Impact Partners, Educators, District Leaders).
• Serve multiple areas: Manage email communications across the areas JA serves in the thirteen county region and across its programs, including Muma BizTown, JA Finance Park, and 3DE, adapting local content for each while keeping one consistent JA voice.
• Automate: Build welcome, donor stewardship, volunteer recruitment, and program promotion sequences in Constant Contact.
• Write and design: Produce subject lines, preview text, copy, and on brand responsive templates for newsletters and campaigns.
• Test and optimize: Run A/B tests on subject lines, content, calls to action, and send times.
• Protect deliverability: Keep lists clean, honor unsubscribes, and follow CAN SPAM and other email compliance requirements.
• Report: Track open rates, click through rates, conversions, and list growth, and deliver monthly performance reports with recommendations.
• Internal Communications & Channel Management
• Internal newsletter: Plan, write, design, and distribute a regular staff newsletter that shares wins, program updates, deadlines, and mission stories.
• Channel strategy: Define which channels carry which messages (email, newsletter, Microsoft 365 tools, meetings) so staff receive the right information in the right place.
• Editorial calendar: Coordinate the internal newsletter and email calendars with campaigns and events so messages support each other and do not compete.
• Feedback: Gather staff input and track readership to keep internal communications useful and concise.
• Brand Consistency & Analytics
• Ensure brand consistency across all emails and communications.
• Monitor email and internal communications analytics to drive data informed improvements.
• Internal Collaboration & Storytelling
• Partner with Development, Education, and Operations teams to support their communication needs and campaigns.
• Source and produce mission stories that spotlight students, educators, donors, and volunteers.
• Provide communications support for leadership initiatives, major events, and key partnerships.
• Required Qualifications
• Education
• Bachelor's degree in Marketing, Communications, or relevant field.
• Experience
• Minimum of 1 years of experience in marketing, communications, or public relations.
• Hands on experience managing email campaigns and lists in Constant Contact or a comparable platform.
• Strong preference for nonprofit or mission driven sector experience.
• Skills & Attributes
• Proficient in email marketing, including list management, automation, and analytics.
• Demonstrated success developing integrated campaigns and branded materials.
• Strong writing and editing skills across formats, including internal communications.
• Systems minded: comfortable documenting processes, organizing data, and improving workflows and tools.
• Highly collaborative with strong organizational, project management, and interpersonal skills.
• Proficiencies
• Required: Microsoft 365 Suite, Canva, and an email marketing platform.
• Strongly preferred: Constant Contact, AI Platforms (Claude, CoPilot)
• Preferred: Adobe Suite (Photoshop, Illustrator, Acrobat).
• Preferred: Experience with automations and app connections, such as linking OneDrive, SharePoint, and Microsoft Dynamics 365 (D365).

Our Commitment

At JA of Tampa Bay, we believe that our success is directly tied to our ability to foster an environment where all individuals have access to opportunities and can thrive. We are deeply committed to creating a workplace where inclusion and belonging are not just principles but lived experiences. This commitment drives us to attract, develop, retain, and promote a workforce that mirrors the communities we serve, bringing together a wide range of perspectives, experiences, and talents.

We embrace the unique contributions that every JA Tampa Bay employee brings to our mission and encourage individuals from all backgrounds to join our team. By welcoming various voices, we continue to expand our understanding of the world, and we actively seek to elevate the representation of different individual experiences and the perspectives they shape.

We are dedicated to fostering an environment where everyone feels respected, valued, and heard - where people can be their authentic selves and know that they belong. This is how we build a workplace where every individual can succeed, and where we work together to create lasting impact for the young people and communities we serve.

Additional Information

JA Tampa Bay does not provide sponsorship for employment visas for this position. All candidates must be legally authorized to work in the United States without the need for sponsorship, now or in the future. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor.

This document does not create an employment contract implied or otherwise, other than an "at-will" relationship.