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USA, Carolina, PR; Carolina PR 1
Source: Haier careers · View original posting
From Haier's posting. “We” and “our” refer to the employer.
At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities .
Interested in joining us on our journey?
The Accounts Receivable Representative partners with customers to ensure timely payments and minimize past-due receivables while collaborating cross-functionally with Sales, Distribution, and Operations to resolve billing disputes and remove payment barriers. Reporting to the Manager, FP&A, this role executes and supports the organization's credit and collections processes in accordance with the Company's Credit Policy.
Position
Accounts Receivable Representative
Location
USA, Carolina, PR
Proactively manages a designated portfolio of customer accounts, utilizing AR aging reports to drive collection activities, minimize past-due receivables, achieve cash collection targets, and maintain strong customer relationships through daily communication via phone, email, and periodic site visits. Determine appropriate actions and escalate issues when necessary to ensure timely resolution and payment.
Provide customers with requested invoices and account statements, ensuring timely and accurate support to facilitate payment resolution and collection of outstanding balances.
Partner with customers and cross-functional teams, including Sales, Operations, Distribution, Customer Service, and Finance, to investigate and resolve payment delays, invoice disputes, deductions, pricing discrepancies, and other issues impacting collections.
Research, reconcile, and apply unapplied cash, credits, and payment discrepancies to customer accounts in a timely and accurate manner.
Execute customer onboarding and Know Your Customer (KYC) processes by collecting, reviewing, validating, and maintaining required customer documentation to ensure compliance with company policies, internal controls, and regulatory requirements.
Assist with processing customer payments through POS devices and banking platforms to ensure timely and accurate recording of customer receipts.
Develop and maintain weekly sales pacing and pulse estimates using available sales and collection data to support forecasting and business planning activities.
Prepare and analyze accounts receivable reports, including aging, past-due balances, collection trends, and cash flow generated from collection activities, to support effective cash management and business decision-making.
Perform other tasks or special projects assigned within the scope of Controllership/Finance.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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