layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Professional Services Manager (Chicago, IL or Bellevue, Wa) at LogicGate

Required: 5+ years of experience in professional services, SaaS consulting, or enterprise implementation within a B2B SaaS environment, with a proven track record of independently managing complex or bespoke customer projects.
Advanced Technical & Solution Architecture Skills: Demonstrated ability to master complex software platforms and build advanced, custom configurations and integrations for enterprise clients. Can communicate and synthesize LogicGate principles clearly to external executives and internal stakeholders alike.
AI Literacy & Curiosity: Enthusiastic about leveraging AI tools and emerging technologies to optimize workflow design, streamline delivery processes, and deliver innovative advisory solutions to clients.
Executive Presence & Stakeholder Management: Superior written and verbal communication skills, with a track record of facilitating executive discovery sessions, navigating change management, and presenting to C-level risk leaders.
Autonomous Execution & Scope Ownership: Strong project management rigor, with the ability to manage project health, protect SOW scope, and drive risk mitigation independently.
Flexibility for On-Site Engagement: Willingness and ability to travel as needed for customer on-sites, team planning workshops, and company gatherings.
Nice to Have: Hands-on experience as a former GRC practitioner (e.g., Risk Manager, Compliance Officer, IT Auditor) prior to entering SaaS consulting.
Advanced experience configuring LogicGate Risk Cloud or direct exposure to enterprise GRC platforms like AuditBoard, OneTrust, Drata, or MetricStream.
Experience delivering post-go-live custom enhancements, advisory engagements, or bespoke professional services (beyond standard onboarding/implementation).
Familiarity with API integrations, data transformations, or reporting/analytics tools within enterprise SaaS platforms.
Deep GRC Domain Expertise: Robust knowledge of enterprise governance, risk management, compliance frameworks (e.g., SOC 2, ISO 27001, NIST, HIPAA), third-party risk, or internal audit processes.

Professional Services Manager (Chicago, IL or Bellevue, Wa)

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