Account Manager

We are looking for an energetic Account Manager to take ownership of a crucial part of the New York book of business. This role has significant growth opportunity with the current customer portfolio the chosen candidate will be largely responsible for the existing customer base, providing exceptional customer service to our clients and whilst also getting involved in Project Management.

The Account Manager will play a critical part in driving maximum value within our acute care customers by focusing largely on client retention and account development in our rapidly growing customer base. The Account Manager will also take ownership of a portfolio of customers as well as: maintaining relationships with key stake-holders, identifying upsell opportunities, auditing accounts, and ensuring targets and satisfaction levels are met.

Responsibilities: Support the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability