From Distro's posting. “We” and “our” refer to the employer.
Loan Officer Assistant — Northgate Mortgage LLC
Location: Farmington Hills, MI
Nearby areas: Novi, Livonia, Southfield, West Bloomfield, Commerce Township, Farmington, Northville, Plymouth, Canton, Dearborn, Royal Oak, Troy, Birmingham, Warren, Sterling Heights, Detroit, Waterford, Auburn Hills, Rochester Hills, Madison Heights
Compensation: Commission-Only
No guaranteed hourly wage or base salary
Earnings tied to loan activity, assigned production, and/or closed transactions
Strong earning potential for high-performing team members
Opportunity to grow into Licensed Loan Officer roles
About Northgate Mortgage:
Full range of residential and commercial financing solutions including Conventional, FHA, VA, Refinancing, Cash-Out Refinancing, Reverse Mortgages, Construction Loans, and Investment Property Financing
Focus on personalized borrower support from application through closing
Role Summary:
Support mortgage origination by coordinating borrower communication, collecting required documents, managing loan files, tracking follow-ups, and assisting loan officers throughout the loan lifecycle
Key Responsibilities:
Support Loan Officers throughout the mortgage process
Communicate with borrowers regarding documentation requirements
Collect and organize loan-related documentation
Track borrower follow-ups and outstanding conditions
Manage multiple active loan files simultaneously
Handle inbound and outbound customer calls
Maintain detailed and accurate records
Assist with loan application setup and file organization
Coordinate with borrowers, processors, and internal teams
Ensure timely document collection and submission
Maintain confidentiality of borrower financial information
Learn mortgage products, company systems, and compliance requirements
Required Qualifications:
Strong verbal and written communication skills
Excellent phone presence
Strong organizational and multitasking abilities
Ability to manage multiple borrower files simultaneously
Detail-oriented with high accuracy
Comfortable making inbound and outbound calls
Experience collecting documents and tracking follow-ups
Strong customer service mindset
Ability to maintain confidentiality of financial information
Comfortable working in a fast-paced production environment
Willingness to learn mortgage products, compliance guidelines, and internal systems
Comfortable working in a commission-only compensation structure
Reliable, motivated, and highly accountable
Preferred Experience:
1+ years of customer service experience
Administrative support experience
Sales support experience
Mortgage, banking, lending, real estate, or financial services experience
Benefits (Available After 90 Days — Eligible Employees):
Health Insurance
401(k)
In-House Mortgage Training
Loan Product Education
Systems & Software Training
Potential Company-Sponsored Licensing Education
Potential Company-Paid MLO Licensing Support
Career advancement path to Licensed Loan Officer
How to Apply:
[Include application instructions or contact details here if available]
#HireFinder
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
