Project Management-Senior Manager

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins.

In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

You will be managing a fast changing and evolutionary environment with expectations of uncommon and non-standard deliverables. In this pivotal role, you will have a large impact by increasing revenue across all segments of our business. Provide information, data, materials and tools that facilitates strategic direction, delivering on the customer experience, and strengthening the Brand. Serve as a critical link between the development and the execution of multiple projects simultaneously.

Designing, building and implementing a comprehensive sales enablement program (to include tools, processes, programs and accreditations).

Partnering with Sales Leadership to identify knowledge and skills gaps across the company, conduct ongoing needs assessments and roll out targeted programs.

Collaborating with Product Management and Product Marketing teams to develop and launch sales enablement programs.

Identifying standard methodologies for rapid dissemination across the field.

Crafting and running sales enablement tools/materials that support the sales force in their revenue generating efforts.

Deep knowledge and understanding of the sales organization, the company's value proposition and our channels of distribution.

Ensuring skills, knowledge and sales readiness of sales organization.

Delivering accurate, detailed, timely and user-friendly ongoing reports.

Reviewing performance and making adjustments for continuous improvement—in both cost-effectiveness, quality, speed, and customer satisfaction.

What we’re looking for...

You'll need to have:

Bachelor’s degree or four or more years of work experience.

Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

Experience in call center operations.

Experience in sales, sales operations, business development or marketing.

Willingness to work flexible shifts, evenings, weekends or holidays, at times.

Even better if you have one or more of the following:

• A Master's degree
• Presented new and complex wireless technologies to C-Level executives.
• Led cross-functional teams and aligned groups to a common goal.
• Experience in Enterprise Sales, B2B Sales or Sales Operations.
• Ability to develop and implement innovative strategies that result in the successful achievement of critical business goals and objectives.
• PMP Certification
• Lean Six Sigma Certification
• Experience with Proactive Engagement Team (PET) Dialer
• Experience with Microsoft Dynamics
• Experience with Cisco ICM Scripting
• Experience with Call Routing IVR
• Data Visualization experience (Can read and write SQL and experience running queries in SSMS, Teradata, and/or GCP).
• If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
• Where you’ll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity